Home ➞ Remedial Programme (R&R)

 

Dear Valued Customers,

We do understand that these are still challenging times and AmBank would like to assure you that we will continue to assist you in meeting your payment obligations. On this note, we are offering the AmBank Remedial Programme which is aimed at continuing our assistance to customers from Individual and SME as well as Microentreprise segments who are still facing financial difficulties due to the impact of the pandemic.

Before proceeding to apply for our AmBank Remedial Programme, we wish to highlight that for all customers who submit their applications on or after 1 January 2022, kindly take note that your Central Credit Reference Inf​ormation System (CCRIS) record will be impacted by this Remedial Programme. In the event your application is successful, your CCRIS record will indicate that your loan/financing account is under Rescheduled or Restructured Account in CCRIS.

For more information, please refer to the Frequently Asked Questions (FAQ) (Eng | BM)

 

As such, all individuals and businesses in need of the Remedial Programme may submit your request via this link :

  • Individual
  • SME
    OR you may also reach out to your Relationship Manager

To ensure a smooth application process for the Remedial Programme, please provide us with the supporting documents as listed below as proof of the financial impact:

Programme Feature Salaried Individual Self-Employed Individual/Micro, Small & Medium Entreprise (SME)
Remedial
Reduction in monthly instalment payment for 12 months 12 months reduced instalment payment, from the original repayment amount, which consists of:
  1. Payment of 50% of the original monthly instalment amount for the first 6 months; and
  2. Followed by payment of 75% of the original monthly instalment amount for the next 6 months.
Note: Payment of 50% of the original monthly instalment amount is only applicable if the amount is sufficient to pay the monthly interest/profit. Otherwise, the payment will consist of item (b) for 12 months.​ 		At least one of the following document, whichever is applicable, will be required to support the application:
  1. Last 3 m​onths Salary Slips/Payment Vouchers; or
  2. Latest EPF Statement with the breakdown of the EPF monthly contribution for the year ; or
  3. Latest Income Tax Form which shows your annual taxable income; or
  4. Last 3 months Bank Statements
 At least one of the following document, whichever is applicable, will be required to support the application:
  1. Last 6 months Bank Statement ; and
  2. Last 2 years Audit Reports; or
  3. Last 2 years Management Account Reports; and
  4. Latest Company Registration
Reduction of Monthly Instalment Reduction of monthly instalment with/without:
  1. reduction of interest/profit rate; or
  2. extension of loan/financing tenure
Step-up Instalment of up to 24 months (thereafter, the instalment amount will be increased from 25th month onwards) Step-up instalment of up to 24 months with/without:
  1. reduction of interest/profit rate; or
  2. extension of loan/financing tenure
Overdraft/Cashline, AmMoney Line and Credit Card only To be restructured to Term Loan/Term Financing-i

 

For Collection Enquiry

+603 2054 6688 (Monday - Thursday 8.45 a.m to 5.45 p.m / Friday 8.45 a.m to 4.45 p.m, except Public Holidays)

 

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