Dear Valued Customers,
We do understand that these are still challenging times and AmBank would like to assure you that we will continue to assist you in meeting your payment obligations. On this note, we are offering the AmBank Remedial Programme which is aimed at continuing our assistance to customers from Individual and SME as well as Microentreprise segments who are still facing financial difficulties due to the impact of the pandemic.
Before proceeding to apply for our AmBank Remedial Programme, we wish to highlight that for all customers who submit their applications on or after 1 January 2022, kindly take note that your Central Credit Reference Information System (CCRIS) record will be impacted by this Remedial Programme. In the event your application is successful, your CCRIS record will indicate that your loan/financing account is under Rescheduled or Restructured Account in CCRIS.
For more information, please refer to the Frequently Asked Questions (FAQ) (Eng | BM)
As such, all individuals and businesses in need of the Remedial Programme may submit your request via this link :
To ensure a smooth application process for the Remedial Programme, please provide us with the supporting documents as listed below as proof of the financial impact:
|Programme||Feature||Salaried Individual||Self-Employed Individual/Micro, Small & Medium Entreprise (SME)|
|Reduction in monthly instalment payment for 12 months||12 months reduced instalment payment, from the original repayment amount, which consists of: ||At least one of the following document, whichever is applicable, will be required to support the application: ||At least one of the following document, whichever is applicable, will be required to support the application: |
|Reduction of Monthly Instalment||Reduction of monthly instalment with/without: |
|Step-up Instalment of up to 24 months (thereafter, the instalment amount will be increased from 25th month onwards)||Step-up instalment of up to 24 months with/without: |
|Overdraft/Cashline, AmMoney Line and Credit Card only||To be restructured to Term Loan/Term Financing-i|
For Collection Enquiry
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