Contact Centre Forms PDS

Contact Centre and Support

What number can I call for support?

Please call our Contact Center at 03-2178 8888 for support.



I lost my card, how do I block it?

Log in to AmOnline app or web browser, go to your credit card > tap/click on the Settings tab > Tap/click on Block this Card


How do I reset my credit card PIN in AmOnline Apps?

Log in to AmOnline app or web browser, go to your credit card > tap/click on the Settings tab > Tap/click on Change Card PIN



 

How do I request for a credit card replacement in AmOnline?

Log in to AmOnline app or web browser, go to your credit card > tap/click on the Settings tab > Tap/click on Replace this Card


Where can I submit my inquiries/feedback to AmBank?

If you still require additional assistance, you can reach us in three ways!

  • You can call our Contact Center at +603-2178 8888,
  • You can report any issues or raise queries through our in-app messaging platform, AmMail. Please go to Menu > Inbox > AmMail > Create New Message.
  • More details of the AmMail feature are listed below,

What do I need to do if I received suspicious phishing email claiming from AmBank?

Firstly, do not entertain or click on the links from those suspicious phishing email. Then, please forward it to [email protected] for investigation.


What should I do if I notice suspicious transactions using my AmBank account?

If you notice any suspicious transactions using your AmBank account, please call our Contact Centre at 03-2178 8888 immediately.

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