ASNB

Subscribe More

1. How can I subscribe to more ASNB funds than what I already have?
You can subscribe more funds by going to AmOnline App > tap "Account" from bottom menu > swipe to the left and tap "Investment" > tap on the ASNB account you want to buy new fund > Select "Subscribe More". Alternatively, you can go to Transfer Money > Select Own option > All your funds of your linked ASNB Accounts will be available to subscribe.
2. What is the minimum or maximum transaction amount?

The minimum amount is RM1.00 and the maximum amount will be depending on

  • funds eligible maximum subscription limit (ASB & ASB2).
  • fund units offered by ASNB.
  • preferred maximum limit set in AmOnline, under Settings > Transaction Limit.

Please note that you need to serve cooling-off period if you increase your transaction limit. Refer to “Transaction Limit” FAQ for more details.

3. Can I subscribe to a third party ASNB account in AmOnline?
Yes, you can now subscribe to third party ASNB account by following these simple steps:

Go to Transfer Money menu > Select Transfer To “ASNB Fund” from the drop down > Enter required third party information and complete the subscription journey.
4. How long will it take for ASNB to process my transaction through AmOnline?
For Fixed Price Funds, it is immediate. For Variable Forward Price Funds, it will be processed within two (2) business days.
5. Can I redeem ASNB Funds in AmOnline?

This service is not available at this moment. Redemption can be made over the counter at any AmBank branches near you, excluding satellite branches as below:

No.Satellite Branch
1Sibu Jaya, Sarawak
2Pangkor
3Kuala Sepetang
4Sungai Dua
5UIA Gombak

All AmBank branches are representative agents for ASNB.

6. Can I switch in between ASNB Funds that I have in AmOnline

This service is not available at this moment. Redemption can be made over the counter at any AmBank branches near you, excluding satellite branches as below:

No.Satellite Branch
1Sibu Jaya, Sarawak
2Pangkor
3Kuala Sepetang
4Sungai Dua
5UIA Gombak

All AmBank branches are representative agents for ASNB.

7. Why can’t all the funds be made available for me to subscribe?
Only active funds (NORMAL status) will be available for you to select during subscription. To check your fund status, select the ASNB account > expand the fund at My Portfolio tab.
8. Can I perform ASNB transactions anytime in AmOnline?

ASNB transactions can be performed during the ASNB business operating hours as follows:

  • Fixed Price Funds – 4.00 AM to 9.00 PM daily*
  • Variable Forward Price Funds – 4.00 AM to 9.00 PM daily*

* Inclusive Saturday, and National and Federal Public Holidays.

Variable Forward Price Funds which the fund has foreign exposure, The number of units received is determined by the price per unit of respective funds which will be available within two (2) business days (transactions before 04.00 PM) or up to 3 business days (transactions after 04.00 PM).

Transaction will not be available during fund suspension period (e.g. due to income distribution of fund).

9. Are there any charges or fees for each successful transaction?

Yes, there are. Fees / Charges as follow:

  • Fixed Price Funds – Bank’s Service Charge of RM 1.00 per successful subscription.
  • Variable Forward Price Funds – ASNB’s Sales Charge.

Refer to ASNB website (www.asnb.com.my) for more details of the Sales Charge.

10. Who should I refer to for further information on ASNB fund?
You may refer to ASNB website (www.asnb.com.my) OR you contact ASNB Customer Service at 03 – 7730 8899 for assistance.
11. Is there any possibility that my transaction can’t be processed?

Your transaction may be rejected by ASNB due to the following reasons:

  • Total investment amount has reached the maximum individual limit (ASB & ASB2).
  • The fund units have been fully subscribed.
  • Specific account status.
12. My transaction was unsuccessful, but the balance in my account has been deducted. What should I do?
If the fund has been deducted from your current or savings account/-i while the transaction was unsuccessful, you will be refunded by the end of day. You may check your account balance the next day.
13. Is my ASNB investment protected by Perbadanan Insurans Deposit Malaysia (“PIDM”)?
No, ASNB investment is not protected by PIDM.
14. Can I set up a regular savings plan or standing instruction (SI) to subscribe to any ASNB fund?
Yes, to set up regular savings or SI to your own/minor or to third party fund, select the option “Set up as Regular Plan” at the amount page (app) / amount section (web).
15. Can I set up the regular savings plan in different frequencies?
No, only monthly frequency is available.
16. How do I view my active savings plan?
You can view your active savings plan at Settings > Scheduled Transactions.
17. How can I change the date for my active savings plan?
To change the transaction date, kindly delete the current scheduled transaction and set a new date accordingly.
18. I have a regular savings plan that I no longer want to continue. How do I cancel the scheduled transactions?
You can delete your scheduled transactions at More > Scheduled Transactions.
19. I need to transfer to a third-party account regularly. How can I perform the transaction easily? There are two ways to perform your transactions to third party account easily:
There are two ways to perform your transactions to third party account easily:

Add the third-party as your Favourite.
Go to More > Manage Favourite > select Contact > Add ASNB Account

Repeat the transaction that you have performed previously from Recent AmOnline Transactions.

Go to Recent AmOnline Transactions at your dashboard > Tap on the transaction to repeat (app) or click on the Repeat button (web).

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