Rewards
BonusLink
1. What is BonusLink?
BonusLink is a consumer rewards programme that allows you to collect BonusLink Points. For more info, please click here.
2. Can I create a BonusLink Membership via AmOnline?
Yes, you can. Log in to AmOnline app and scroll down to BonusLink section and tap on “Link Now”. Membership will be automatically linked to AmOnline upon creation.
3. I have a BonusLink membership. Can I link it to AmOnline?
Yes, you can. Log in to AmOnline app and scroll down to BonusLink section and tap on “Link Now”.
4. Why should I link my BonusLink membership to AmOnline?
By linking, you can view your latest Points balance and convert your Points to cash in AmOnline.
5. How do I convert my Points to cash?
App: Scroll down to go to BonusLink section > Tap on Redeem Cash
Web: Log in > Go to Rewards > Tap on Redeem Now
6. If I convert my Points to cash, where will the cash be sent to?
You can select any of your AmBank current or savings account/-i to receive the cash. The cash is credited immediately into your account upon successful Points conversion.
7. I hit an error during Points conversion to cash. My Points have been deducted but I did not receive any cash. What should I do?
BonusLink will reinstate the Points back to you within 10 business days.
8. How can I contact BonusLink to inquire about my BonusLink Points or if I have any issues with my BonusLink membership?
Member Services Contact Number: 03-7626 1000
Members Services Email Address: [email protected]
9. What are the service availability hours?
The below BonusLink services are not available from 12AM to 5AM daily.
- BonusLink Membership linking to AmOnline
- Points viewing
- Points conversion to cash
10. How can I unlink my BonusLink membership from AmOnline?
Go to Settings > Account and Card Settings > BonusLink Card Settings
After unlinking, you will no longer be able to view your Points or convert your Points to cash via AmOnline.
