Security
Cooling-off period
If you have just registered AmOnline or just bind your AmOnline profile to a personal mobile device, you will need to serve pre-defined cooling-off. This is a security measure to temporarily restrict transactions via AmOnline. Full access will be restored automatically after the cooling-off period has ended.
From the end of June 2024 onwards, you will need to serve pre-defined cooling-off period if you increase your transaction limit. Meanwhile you can still transact with your previous limit. Refer to “Transaction Limit” FAQ for more details.
When you are serving the cooling-off period, you will be able to see the cooling-off period widget at your AmOnline App with the end date and time displayed.
As for transaction limit increase, you will be able to view the end time right after you increase your limit.
You will be receiving notifications as well after your cooling-off period has ended.